Privacy Policy

Last Updated: September 15, 2026

This Privacy Policy describes how Zoomi Brands ("Zoomi," "we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from zoomibrands.com (the "Site").

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you give us directly:

• Name, email address, phone number, shipping and billing address (when you place an order, create an account, or contact us)
• Payment information (processed securely by our payment processor — we do not store full card numbers)
• Account login credentials
• Wholesale inquiry details (business name, order volume, etc.) if you submit our Wholesale form
• Any information you include when contacting us at zoomi@zoomibrands.com

Information collected automatically:

• IP address, browser type, device information, and operating system
• Pages visited, time spent on pages, referring website, and clickstream data
• Approximate location (derived from IP address)
• Cookies and similar tracking technologies (see Section 3)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders, including shipping and payment processing
• Create and manage your account
• Respond to customer service inquiries and wholesale requests
• Send order confirmations, shipping updates, and receipts
• Send marketing emails and promotions (only if you've opted in), and let you unsubscribe at any time
• Improve our Site, products, and customer experience
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your cart and preferences, and understand how visitors use the Site. When you first visit, you'll see a cookie banner where you can accept or decline non-essential cookies.

We use the following third-party tools:

These providers may set their own cookies and collect data according to their own privacy policies. You can generally opt out of:

• Google Analytics via the Google Analytics Opt-out Browser Add-on
• Personalized Meta ads via your Facebook Ad Preferences
• Marketing emails via the "unsubscribe" link in any email we send

Most browsers also let you block or delete cookies through their settings, though this may affect Site functionality.

4. How We Share Your Information

We do not sell your personal information for money. We share information with:

• Service providers who help us operate the Site and fulfill orders (e.g., Shopify, payment processors, shipping carriers, Klaviyo/Mailchimp, Zoom, Google, Meta)
• Legal and safety purposes — if required by law, subpoena, or to protect our rights, property, or safety
• Business transfers — if Zoomi is involved in a merger, acquisition, or sale of assets

5. Your Privacy Choices

• Marketing emails: Unsubscribe anytime using the link in our emails, or contact us directly.
• Cookies: Decline non-essential cookies via our cookie banner or your browser settings.
• Account information: Log in to update your account details, or contact us to request changes.

6. SMS / Text Message Marketing

If you provide your phone number and opt in, we may send you marketing text messages (order updates, promotions, discount codes) via our SMS platform (e.g., Klaviyo, Zoom).

• Consent: By opting in (e.g., checking a box at checkout, subscribing via keyword, or signing up on our Site), you consent to receive automated marketing text messages from Zoomi Brands. Consent is not a condition of any purchase.
• Message frequency: Message frequency varies (e.g., promotional messages, order/shipping updates).
• Message and data rates: Standard message and data rates may apply based on your carrier plan.
• Opt-out: Reply STOP at any time to unsubscribe from text messages. Reply HELP for help, or contact us at zoomi@zoomibrands.com.
• Carriers: Carriers are not liable for delayed or undelivered messages. We comply with 10DLC (10-Digit Long Code) registration requirements for application-to-person (A2P) messaging, as required by U.S. mobile carriers.
• Your number is not shared with third parties for their own marketing purposes.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of your personal information
• Correct inaccurate personal information
• Opt out of the "sale" or "sharing" of personal information (we do not sell personal information for money; certain advertising cookies like the Meta Pixel may be considered "sharing" under CPRA — you can opt out using the methods in Section 3)
• Not be discriminated against for exercising these rights

To exercise these rights, email us at zoomi@zoomibrands.com with the subject line "California Privacy Request." We may need to verify your identity before processing your request.

8. Data Retention

We retain personal information for as long as necessary to fulfil orders, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Order and transaction records are typically kept for at least the period required by U.S. tax and accounting laws.

9. Data Security

We use reasonable administrative, technical, and physical safeguards (including those provided by Shopify and our payment processor) to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Third-Party Links

Our Site may contain links to third-party websites or social media pages (Facebook, Instagram, TikTok). We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Zoomi Brands Bridgeview, IL 60455 Email: zoomi@zoomibrands.com